Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide when interacting with our website, forms, services, and communications.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, phone number, and any other information you submit through forms, applications, or direct communication.

How We Use Your Information

The information we collect is used for legitimate business purposes, including:
• Providing our products and services
• Communicating with you about your account, inquiries, or requests
• Sending updates, educational content, or promotional information you have opted into
• Improving our offerings, systems, and customer experience

Phone Numbers and Email Addresses

We do not sell, rent, trade, or share phone numbers or email addresses with third parties for promotional or marketing purposes.

Your phone number and email address are used only for communication directly related to our business, including service updates, support, educational materials, and marketing messages you have consented to receive.

Text (SMS)

I agree to receive text messages from On Time Transaction Services regarding programs, updates, and promotional content. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help. By submitting, you agree to our Terms of Service and Privacy Policy.

1.⁠ ⁠We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

2.⁠ ⁠You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

3.⁠ ⁠If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at info@ontimetc.com.

4.⁠ ⁠Carriers are not liable for delayed or undelivered messages.

5.⁠ ⁠As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Opt-In and Opt-Out

You may opt out of receiving marketing emails or text messages at any time by following the unsubscribe instructions included in our communications or by contacting us directly. Opting out of marketing messages does not affect transactional or service-related communications.

Data Protection

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Information Sharing

We do not sell or disclose your personal information to third parties except:
• To trusted service providers under confidentiality agreements
• When required by law, regulation, or legal process
• To protect our rights, property, or safety

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact us directly at info@ontimetc.com